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Used Car Leasing Service Plans

Spread your MOT and service costs with our flexible service plans

Key Benefits
What's Included?
What's Excluded?
FAQs
Contact Us

Servicing made easy

Our flexible used car service plan covers routine servicing and MOT testing for your vehicle for the duration of your lease.

For a fixed monthly cost, you’ll receive cover for one service and MOT test per year, helping to keep your used vehicle in tip-top shape.

You can rest easy knowing that your service will be carried out by specialist mechanics across 16,000 approved garages, with vehicle collection and delivery on the day of your service (subject to availability).

NB: If you choose not to take out a service plan with your used lease vehicle, you will be responsible for all servicing costs throughout the duration of your contract.

Watch our video to discover more about our used car service plans.

Service Plan Key Benefits

A used car leasing service plan offers many benefits including:

Fixed monthly costs

Fixed monthly costs

For a fixed monthly fee, you can spread the cost of routine MOT tests and servicing over the term of your lease, helping to protect against rising inflation costs.

16,000 approved garages

16,000 approved garages

All servicing and MOT test work is carried out by a specialist mechanic at an approved garage service repair outlet at one of 16,000 UK approved garages.

Online booking service

Online booking service

Book your service via the online booking service and Autoserve will arrange the service at your nearest service centre at a time and date to suit you.

Vehicle collection and delivery

Vehicle collection and delivery

Take advantage of vehicle collection and delivery, or a courtesy car, to help ease the hassle of your car being in the garage (subject to availability).

What does a used car service plan include?

A used car service plan includes:

All* major and minor vehicle servicing in line with BVRLA guidelines
Annual MOT test
Accident management
Vehicle collection and delivery (subject to availability)
Choice of 16,000 approved garages across the UK
Service booking and management service

*A two-year plan includes one minor service, one major service and two MOT tests. A three-year plan includes one minor service, two major services and three MOT tests. A four-year plan includes two minor services, two major services and four MOT tests. Services are completed in line with Autoserve service levels and are subject to terms and conditions.

What does a used car service plan exclude?

A used car service plan doesn't include:

Repairs or replacements due to vandalism or driver-induced faults
Any work carried out outside of the standard service or where Autoserve have not authorised the work
Courtesy vehicles are not included as standard. However, they may be requested subject to availability
Tyre replacement or puncture repair
Non-standard service work such as replacement glass, body repairs, tyre replacement or puncture repair and camshaft belts/chains
Lubricant and fluid top ups between service intervals (e.g. oil, screenwash)**

**Any parts or fluid top-ups that aren't specified as covered will incur a cost. At point of service, the following consumables will be topped up:

Major Service: Oil and filter, air filter, fuel filter, brake fluid change and a vehicle health check. A vehicle health check includes checking lights, fluid levels and checking the brakes.

Minor Service: Oil and filter and a vehicle health check. A vehicle health check includes checking lights, fluid levels and checking the brakes.

Have questions?

Frequently asked questions regarding service plans

Prices for the service plan depend on the vehicle’s engine size and the contract length. Prices start from £27.77 including VAT a month for a four-year agreement for a vehicle with an engine size of two litres or below, rising to £44.27 including VAT a month for a two-year agreement for a vehicle with an engine size of above two litres.

View our used car leasing deals to get a quotation.

You can book a service through Autoserve's online booking system.

Once on the booking system, you'll have to input your vehicle information, the work required, and your driver details, so make sure you've got all these to hand.

If you cancel your used car service plan within the first 12 months, you won't receive any money back, but no admin fees will apply to your cancellation.

If you cancel after 12 months, Autoserve will recover any negative balance accumulated in addition to an admin fee of £75.

If you request a different garage or dealer to service your car, Autoserve will make it possible if they can, but ultimately the decision lies with them.

If you go ahead and get your work done at a garage without Autoserve's authorisation, you won't be able to get a reimbursement.

Autoserve has 16,000 approved garages available, so there should be one in your area or to your liking.

There are several obligations that you need to consider as an Autoserve client, including:

You must have a full current driving licence
You should treat the vehicle with due care for the duration of the agreement and inform Autoserve should any attention and servicing be required
Modifications to the vehicle are not allowed and could lead to the termination of the agreement
Under your insurance, you're responsible for fire, theft, or incidental damage to the vehicle for the duration of the agreement

You need to contact Autoserve's accident management facility on 0121 521 3500 or ring directly on 01522 846 144.

They are available 24/7 and 365 days a year for your convenience.

You can either pay your service plan through a monthly direct debit or as a one-off bank transfer to Autoserve at the beginning of the contract.

For vehicles that require a service and/or MOT within the next nine months, you service plan may be back dated and an advanced payment may be required to ensure the account has enough funds to cover the cost of the service.

If your service finds something wrong with your car that isn't covered in the terms and conditions, you will have to pay the excess charge. This includes faults that occurred from negligence or misuse from the driver.

Any costs that fall outside the service plan will be provided to the driver before any work is completed, ensuring that the driver remains in control.