Used Car Quality Standards

Comprehensive mechanical and electrical inspection ensures:

• All electronic safety features and devices are working, e.g. parking sensors, cruise control, lighting etc.
• The vehicle's engine management system is checked, including warning lights for diesel particulate filter (DPF), tyre pressure system (TPS), or oil pressure
• The vehicle is roadworthy, and no warning lights are illuminated
• There's sufficient fuel (or residual charge in the battery if an electric vehicle) to allow delivery to the customer
• There's no impact damage to the underside of the vehicle, including damage to exhausts or catalytic converters
• The window mechanisms are operational

To meet our car quality standards, the vehicle's exterior is inspected to ensure:

• Major chipping will be repaired. Light chipping to door edges may be present.
• Dents over 25mm have been repaired. Shallow dents may be present.
• All lamps are in working order and meet current MOT standards.
• Lenses to light units are free from any damage, except for cracks that cannot be seen from two metres and don't interfere with the light beam.
• Scratches over 25mm have been repaired. 
• Previous body repairs are acceptable provided the work is completed to a professional standard.
• There's no rust or corrosion on any part of the bodywork or trim of the vehicle.
• Windscreens meet current MOT standards.

NOTE: Minor scuffs and scratches up to 25mm may be present, providing the moulding or trim is not broken, cracked, or deformed.

Inside the car, specialist technicians will check the vehicle's interior to ensure:

• Seats, door trims, and carpets are in good order.
• No burns or stains to interior upholstery.
• Light scuffing to rear load area and to interior trim may be present. 
• Interior fittings such as seat belts, rearview mirrors, courtesy lights, sun visors, door bins, etc., are present, intact, and free of damage.
• The vehicle is fully valeted.

NOTE: Some of our used cars may show more visible signs of wear and tear across the bodywork and wheels, but we'll ensure these are in line with the age and mileage of the car.

Comprehensive equipment and control checks ensures:

• All original equipment, accessories and controls, including satellite navigation, SD cards, Bluetooth and other integrated systems, are present and operate correctly
• The aerial mast is present
• Any non-standard radio equipment/telephones are removed.
• All original equipment supplied with the vehicle is present and correct

Car quality standards include checks in relation to the maintenance and service history of the car to ensure:

• The vehicle is inspected/road-tested
• Any handbooks present with the car will remain in the vehicle
• If a service is needed within the next six months or 3,000 miles (whichever comes first), then a service will be provided
• If an MOT is needed within the next six months, then one will be conducted

Finally, a specialist technician will inspect the vehicle's tyres and wheels to ensure:

• Wheels are in good order with no dents, holes, or buckles
• All tyres are safe and meet UK MOT specification
• Damage up to 25mm may be present on alloy wheels. 
• The spare wheel (including 'space saver' wheels), jack and other tools are intact, stowed correctly and in good working order
• The emergency tyre inflation canister, if supplied when new, is serviceable, ready for use and in full working order
• The locking wheel nut key correct to the vehicle is included