SMART, Tyre and Alloy Wheel Extra Insurance

SMART, Tyre and Alloy Wheel Extra Insurance covers your lease vehicle against accidental minor cosmetic damage to the bodywork, the repair of your alloy wheels in the event of accidental or malicious damage, and the repair or replacement of your tyres. It is a separate insurance policy from your standard motor insurance, and any approved body damage will be repaired using SMART repair techniques (Small to Medium Area Repair Technique), usually within one hour. 

Minor Damage Repair Insurance

Covers the cost of SMART repairs for accidental minor cosmetic damage to your vehicle's bodywork from everyday use. Covers minor damage such as:

• A minor dent in a metal panel (up to 30cm in diameter)
• A minor scratch (up to 30cm in length)
• A minor bumper scuff (up to 30cm in diameter)
• Scratched or scuffed wing mirror cover/casing (up to 30cm in diameter)

The SMART repair cost is limited to £1,000 per claim (including VAT), with a total limit of £3,000 (including VAT). A contribution of up to £250 (including VAT) towards a body shop repair if the damage is within the 30cm area but cannot be fixed with a SMART repair. 

Tyre Insurance

Covers the repair or replacement of a tyre in the event of accidental or malicious damage, including:

• Tyre replacements limited to five (5) during the policy term, up to a maximum of £250 including VAT per replacement and £1,250 in total
• Unlimited tyre repairs up to a maximum of £50 per repair, including VAT, but limited to the maximum amount detailed on the policy schedule during the policy term
• Where necessary, repairs will include the cost of a replacement valve, wheel balancing and environmental disposal. 

Alloy Wheel Insurance

Covers repairs for accidental or malicious damage to alloy wheels, including:

• Limited to ten (10) repairs during the policy, with a maximum of £150 per repair (including VAT) and a total of £1,500 (including VAT).
• A contribution of to £150 (including VAT) towards replacing an alloy wheel if it's beyond repair, counted as one of the 10 allowed repairs.

Windscreen Replacement Excess Cover

Covers the windscreen excess on your motor insurance if your windscreen needs replacing due to damage. Limited to:

• Three (3) contributions during the policy term up to £150 including VAT per contribution
• A total of £750 during the policy term (including VAT)

Total Loss Payment

• A one-off payment of £1,000 if your motor insurer declares your vehicle a total loss.

Not all vehicle damage is covered by SMART, Tyre and Alloy Wheel Extra Insurance, and you must make a claim within a specified time limit. Specifically, SMART, Tyre and Alloy Wheel Extra does not cover:

• Claims not reported within thirty (30) days of the incident.
• Stone chip damage to the vehicle, except where this results in a windscreen replacement excess claim.
• Damage that can't be repaired with SMART techniques, is beyond minor cosmetic damage, or requires a full bodyshop repair.
• Damage to body panels, bumpers, or wing mirrors that are ripped, cracked, torn, or have structural damage.
• Damage to the roof, locks, handles, mouldings, lamps, windows, glass, wheel trims, or the windscreen (except for windscreen replacement excess claims).
• Damage caused by neglect, deliberate actions, or lack of care, as well as any routine maintenance costs.
• Any claim where the tyre tread depth does not comply with UK road traffic regulations at the incident date.
• Wear and tear damage that has accumulated over time.
• Alloy wheels showing signs of rust or corrosion.
• Damage to an alloy wheel not fitted to the vehicle or present at the start of the policy.
• Damage resulting from a road traffic accident, fire, theft, or flood.
• Malicious damage claims without a crime reference number.
• Vehicles with specialised finishes, such as self-healing, chrome illusion, matte, textured finishes, or bodywork wraps.
• Chrome-finished, polished, or split rim alloy wheels.
• Windscreen replacement claims involving malicious damage, if the windscreen can be repaired, or if the excess is covered by a third party.
• Claims for total loss where the insurer offers to repair the vehicle, but you opt for a total loss settlement.
• Consequential damage, loss, or injury of any kind.

For full terms and conditions, please refer to your policy document. 

Up to 36 months of cover is available with SMART, Tyre and Alloy Wheel Extra Insurance. The cover runs from the start date, which, for lease agreements, is usually the date the insured vehicle is delivered.

Please note the policy will end at the earliest of any of the below:

• You fail to pay your premium when due; or
• You or the vehicle no longer meeting the eligibility criteria; or
• The date on which the vehicle is sold or transferred to a new owner, unless transferred to a family member; or
• The number or value of claims settled having reached the limits; or
• The policy being cancelled by either you or us; or
• A total loss payment being made by us; or
• The end date as detailed on the policy schedule.

Please note that this insurance policy cannot be renewed.

As long as the damage meets the eligibility criteria, cover is provided for incidents which occur within the UK, Ireland, Isle of Man and the Channel Islands. Cover is also provided for a period of up to sixty (60) in countries of the EEA.

SMART, Tyre and Alloy Wheel Extra is not compulsory. However, Nationwide Vehicle Contracts believes it is a great option to protect your lease vehicle, your premium, and your finances against minor body work and alloy wheel damage that occur more often than not from means out of our control, regardless of how carefully you drive.

• You must provide accurate and complete information when applying for or making changes to the policy.
• If any information you’ve provided is incorrect or has changed, inform us as soon as possible to avoid invalidating your policy, which could prevent claims from being paid.
• If you sell or transfer ownership of the vehicle, you must notify us, as this will require updates to the policy.
• Inform us of any changes in your circumstances that might affect your eligibility for this policy.
• In the event of a claim, you must notify us as soon as possible, but no later than 30 days after the incident.
• You are responsible for paying for any repairs that fall outside the policy coverage.
• For claims involving malicious damage, you must report the incident to the police and provide a crime reference number.
• You will be responsible for payment of any repair work completed that falls outside of the scope of the policy.
• Where there is an authorised contribution towards a windscreen replacement, you must pay the cost of the replacement or motor insurance excess in the first instance, and send the administrator a copy of the relevant invoice, proof of payment and a copy of your motor insurance schedule. 

For all obligations please refer to your policy document.

SMART, Tyre and Alloy Wheel Extra Insurance costs £699 which can paid as a one-off payment via credit or debit card or 10 monthly installments of £69.90 by direct debit.

If you are interested in taking out SMART, Tyre and Alloy Wheel Extra Insurance, please contact our Minor Damage Insurance team on 0161 300 7437 or email [email protected]

SMART, Tyre and Alloy Wheel Extra Insurance is underwritten by Fortegra Europe Insurance Company SE UK Branch, a brand of Fortegra Europe Insurance Company SE (Malta Company Registration Number SE 17; UK Brand registration number BR021916) who is authorised and regulated by the Malta Financial Services Authority. 

Fortegra Europe Insurance Company SE has its registered office and principal place of business at:

Office 13
SOHO Office The Strand
Fawwara Building
Triq I-ImsidaGzira
GZR 1401
Malta.

The first step to making a claim is to contact an administrator as soon as you become aware of an incident that has resulted in damage by either: 

• visiting their policyholder portal at https://www.mypremia.co.uk; 
• calling 01926 622 660

If you prefer, you can even write to Premia Solutions Limited, the address is: 

Premia Solutions Limited 
3 Corunna Court
Corunna Road
Warwick
CV34 5HQ

Once you have been in touch with the administrator, they will provide you with a claim form, explain the process and tell you how to submit the claim form. You will then need to complete the form, ensuring any sections that need to be completed by others are filled in.

Please note, the administrator will require photographs of the damage in order to assess your claim. For minor cosmetic damage you are required to include evidence of the diameter of the damage by using a ruler when taking the photographs. Where your alloy wheel has suffered malicious damage, you must obtain a crime reference number from the police and provide this to the administrator. The claim form and any other information the administrator may require must be received within the 30 days of the incident date.

Please note, you have the right to cancel your policy at any time. If you cancel within 30 days of your policy start date or receipt of the policy terms (whichever is later) and have not made a successful claim on your policy, you will be entitled to a full refund or premium paid. However, if you cancel after 30 days and have not made a successful claim on your policy, you will entitled to a pro rata refund. A pro rata refund is based on the number of fully unexpired months remaining on your policy, minus a fixed amount of £35 to cover our costs incurred on relation to your cancellation policy.

A pro rata refund example is as follows:

• 36-month policy term
• £360 total premium paid for policy
• cancellation in month 18 leaves 18 full months remaining
• pro rata refund of £180 less £35 administration fee
• amount of refund due to you is £145    

If you do decide to cancel your policy, you can contact the administrator, Premia Solutions Limited:

• Visiting: https://www.mypremia.co.uk  
• Call: 01926 622 660
• Writing to Customer Services at Premia Solutions Limited, 3 Corunna Court, Corunna Road, Warwick CV34 5HQ.