Electric Vehicle Home Charging

Pod Point is one of UK's leading providers of electric vehicle charging. Since 2009, they have manufactured and sold over 102,000 charging points across the UK and Norway. They've also built a large public network that connects EV drivers to over 5,200 charging stations at places like Tesco, Lidl, and Center Parcs.

Customers of major vehicle brands such as Audi, Nissan, Volkswagen, and Hyundai use Pod Point to install smart home charging points, while Workplace and Fleet customers include Skanska, Mitie, and Pepsico. Pod Point also work with top property developers and managers like Barratt Homes, Savills and Bellway to wire up their developments.

Pod Point’s standard installation package for the home charge covers the majority of homes in the UK and includes the following:

• Fitting of a Pod Point home charger on a brick or plaster wall, or to another suitable permanent structure.
• Up to 15 metres (50 feet) of cable, run and neatly clipped to the wall between the electricity supply meter / distribution board and the Pod Point.
• Routing of the cable through a drilled hole in a wall up to 500mm (20 inches) thick, if this is needed.
• The fitting and testing of electrical connections and protections required for for the charger.
• An additional adequately sized consumer unit, if required.
• Installation of a Type B or C MCB and a Type A RCD, or equivalent RCBO in an adequate enclosure
• Up to 3 metres (10 feet) of plastic conduit to conceal interior wiring.

For the 10% of customers who require a non-standard installation, these can still be completed in-house but an additional cost may be incurred.

You can read more in Pod Point’s standard charger installation terms and conditions

Some conditions and limitations that you need to know:

• The home charger must be located in your designated off-street parking area and be fixed at a height where it cannot be hit by a vehicle.
• Pod Point can’t fix the cable higher than 1.8 metres (6 feet) above the ground. If fixing higher than this is unavoidable then the installation may need to be paused - in that case Pod Point will quote for any extra work needed.
• Pod Point can’t, as part of the standard package, trench the cable underground or suspend it above ground - if something like this is required please talk to Pod Point so that they can give you a quote in advance. If Pod Point find out on the day that they have to cross a garden or a pathway they may need to pause the job and quote for the extra work needed to trench the cable.
• When you are using your charger the EV charging lead must remain on your property and must not create a trip hazard for you or anyone else.
• Pod Point can’t run cable under floorboards or through ducting / ceiling voids / wall voids without a draw cord (to pull the cable through), or if the floorboards have not been lifted. Pod Point can’t take responsibility for reinstating flooring or other building materials after the cable has been laid.
• The installer will position the charger at your home as instructed by you. Whilst they can advise on suitable locations for the installation, they do not take responsibility for the final positioning nor the accuracy of any measurements provided to them by you.
• Pod Point experts are not able to work in crawl spaces, on roofs or in lofts if it is deemed unsafe by them.
• Pod Point experts are not able to work in extreme weather e.g. high winds, intense heat or heavy rain). If it is not safe to carry on, Pod Point's expert will do as much as they can and we will return at a later date.
• If you have purchased a freestanding mount for the Pod Point to be fitted on please be aware that there may be an additional cost for installing this.
• You or a responsible adult of the age of 18 years or over will be needed to certify acceptance of the installation when it is complete and, therefore need to be present on site for the entire duration of the installation. You agree to provide Pod Point with safe, free and unobstructed access to the relevant parts of your property.
• Pod Point's scheduled date for installation is an estimate only. Pod Point will let you know as soon as possible in advance if we have to amend this date for any reason.

The Pod Point App is available on both the Apple App Store and Google Play Store to download.

Pod Point can only complete the job if the electrical capacity (i.e. main fuse)  can support the additional electrical demands of the charger. If the capacity is not sufficient, they might be able to de-rate the charger or pause the job until your main fuse is upgraded by your electricity supplier.

Pod Point is not responsible if the installation of your charger, including switching off or switching on the power to your home, causes unforeseen damage to other electrical appliances (such as TVs or computers) in your home. This rarely happens, but from time to time old or sensitive appliances can be affected by a power cut or as a result of inadequate wiring in your home. If you are at all concerned about any of your appliances, please unplug or switch them off at the socket prior to installation. If in any doubt, ask your installer for some advice before the installation starts. You can also ask your local grid network operator for advice on how to protect appliances in your home.

The five-year extended warranty applies only to domestic Solo 3S charge points purchased directly through Nationwide Vehicle Contracts or via Pod Point on their website. The warranty period commences on the date of the installation of the charger and applies to home chargers installed in the UK only. Any hardware failure should be promptly reported to Pod Point Support.

When reporting a fault, please quote the serial number, the date of installation and a brief description of the fault. The Pod Point technical team will carry out an assessment and will contact you to get further details and if necessary arrange a service visit. Pod Point reserve the right to decide whether to repair or replace the charger or any faulty parts or installation (using either new or reconditioned parts or equipment). Alternatively Pod Point may replace the charger with one that is of the same or later version.

The warranty will be void if the Pod Point unit is opened, modified, tampered with or repair is attempted by anyone other than a Pod Point appointed electrician. You have statutory rights in relation to the Pod Point home charger and those rights are not affected by this warranty.

Pod Point has partnered with Klarna to bring you new ways to pay for your Pod Point home charger. You can order your Solo 3S home charger and standard installation package. You can then choose to pay in 30 days, pay in 3 instalments or spread the cost over a longer period of time using an instalment plan. The payment options you can choose from are: 

• Pay in 30 days
• Pay in 3
• Financing instalment plans - 6, 12, 24 or 36 months, with flexible payments

Visit here to find out more about using Klarna.

Please note: The Klarna agreement only includes the Solo 3S home charger with standard installation. If your installation is non-standard you can still get a Solo 3S home charger. However, any costs resulting from the non-standard installation won’t be included in your Klarna agreement. Pod Point will be in touch to discuss and take payment from you separately.

Pod Point Limited trading as Pod Point is an appointed representative of Product Partnerships Limited which is authorised and regulated by the Financial Conduct Authority. Product Partnerships Limited’s FCA registration number is 626349, its address is Suite D2 Joseph’s Well, Hanover Walk, Leeds LS3 1AB and its permitted business is to act as a Principal for a network of Appointed Representatives who arrange regulated credit facilities for customers who are purchasing goods from them.

Pod Point Limited acts as a credit broker not a lender and can only introduce you to Klarna Bank AB (publ.). Finance is only available to permanent UK residents aged 18+, subject to status. Ts & Cs apply: klarna.com/uk/terms-and-conditions

Pod Point offer regulated and unregulated Credit agreements through Klarna. Please note that the 'Pay later in 30 days', ‘Pay Now’ and ‘Pay in 3’ agreements are not regulated by the FCA. Please use these products responsibly and ensure you can make repayments on time. Finance is subject to status. T&Cs and eligibility apply. Failure to make repayments on time may negatively impact your ability to use Klarna's products in future.